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Frequently Asked Questions

What is Phishing?


Phishing e-mails or attacks are fraudulent schemes that attempt to retrieve personal information (usernames, passwords, social security numbers, and financial information) from unsuspecting users. Generally, these e-mails look like they are from legitimate institutions asking the recipient to update their account information via links or file attachments included in the e-mail. Many times they have subtle discrepancies like misspelled words, improper logos, etc.
You can find out more about phishing here: http://www.antiphishing.org/

We strongly recommend never clicking on any of the links or open any attachments associated with one of these suspicious emails. In most cases deleting the message is the safest thing to do. Please make sure it is deleted from your deleted items folder(s).

Unfortunately, Web Monger cannot stop phishing attacks unless the person sending them is also a Web Monger customer. However, you can forward the phishing scam to the parent company (ie the name of the company in the email subject or in the email body) in question. Go to the home page of the company being phished and look for any information on phishing attacks or consumer alerts. They may have a complaint email address or telephone number to specifically handle those claims.

If you have any questions, concerns or believe a Web Monger Internet customer is sending the phishing e-mail, please do not hesitate to e-mail support@webmonger.net with your inquiry.


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